1. Record before work
Take dated close-up and room-context photographs. Note the rooms affected, previous reports, visible leaks, damaged seals, extractor condition and any recent plumbing or roof work.

LANDLORD JOURNAL
6 MINUTE CHECKLISTA vacant period is a valuable opportunity to record the condition, address moisture, complete treatment and leave the property ready for a clear handover.
GET FREE PHOTO ADVICE
Take dated close-up and room-context photographs. Note the rooms affected, previous reports, visible leaks, damaged seals, extractor condition and any recent plumbing or roof work.
Condensation, building defects, leaks and property use can interact. Service photographs are useful records, but OREA does not decide legal liability or replace an independent expert report.
Arrange appropriate repair where a leak, water entry, failed extraction or another defect is suspected. Surface treatment should not be used to hide an unresolved property problem.
OREA can coordinate quoted mould treatment, minor suitable making-good, stain blocking and painting, reducing the need to organise separate treatment and decorating teams.
Keep the accepted scope, invoice, recommendations and after photographs. Explain relevant ventilation and reporting arrangements to the new occupant, and consider planned Landlord Guard checks where suitable.
Ask OREA for confirmed service information or send photos for a free first check.